Privacy Policy

Last Updated: December 5, 2024

1. Introduction

Welcome to Learnables. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Learnables, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

We collect several types of information to provide and improve our services to you.

2.1 Personal Information

When you create an account or use our App, we may collect:

  • Name
  • Email address
  • Profile information (if provided)
  • Language preferences
  • Reading level
  • Daily reading goals

2.2 Authentication Information

If you choose to sign in using third-party services:

  • Facebook: We receive your name, email address, and profile picture
  • Google: We receive your name, email address, and profile picture

We only request the minimum information necessary to create and maintain your account.

2.3 Usage Data

We automatically collect information about how you use the App:

  • Reading progress and history
  • Books accessed and completed
  • Pages read and time spent reading
  • Features used (translation, audio playback, etc.)
  • App interactions and preferences
  • Session duration and frequency

2.4 Analytics Data

We collect analytics data to understand how our App is used and to improve our services:

  • Device information (model, operating system, version)
  • App version and settings
  • Performance data (crashes, errors, loading times)
  • Feature usage statistics
  • User engagement metrics
  • General location data (country/region level only)

This data is collected using analytics tools and is typically anonymized or aggregated.

2.5 Purchase Information

When you make purchases through the App:

  • Purchase history (books bought, subscriptions)
  • Transaction dates and amounts
  • Subscription status

Note: Payment processing is handled entirely by Apple through the App Store. We do not collect or store your credit card or payment information.

3. How We Use Your Information

We use the collected information for various purposes:

3.1 To Provide Our Services

  • Create and maintain your account
  • Deliver personalized content based on your level and preferences
  • Track your reading progress
  • Sync your data across devices
  • Process purchases and manage subscriptions
  • Provide customer support

3.2 To Improve Our Services

  • Analyze usage patterns to enhance user experience
  • Develop new features and content
  • Fix bugs and technical issues
  • Optimize app performance
  • Conduct research and analytics

3.3 To Communicate With You

  • Send you reading reminders (if enabled)
  • Notify you about new content and features
  • Respond to your inquiries and support requests
  • Send important updates about our services
  • Provide personalized recommendations

3.4 For Analytics and Improvement

  • Understand how users interact with our App
  • Identify trends and usage patterns
  • Measure the effectiveness of features
  • Make data-driven decisions about product development
  • Improve content recommendations

4. Analytics and Tracking Technologies

We use various analytics tools to collect and analyze data about App usage:

4.1 Analytics Services

We may use third-party analytics services such as:

  • Google Analytics for Firebase
  • Apple Analytics
  • Other analytics platforms

These services help us understand user behavior, measure app performance, and improve our services. They may use cookies, device identifiers, and similar technologies.

4.2 What Analytics Track

  • App opens and session duration
  • Screen views and navigation paths
  • Feature usage and interactions
  • Error reports and crash data
  • Device and system information
  • General geographic location (country/region)

Analytics data is typically anonymized and aggregated to protect your privacy.

4.3 Opting Out of Analytics

You can limit analytics tracking by:

  • Adjusting your device settings for ad tracking
  • Disabling analytics in your device privacy settings
  • Contacting us to request analytics opt-out

Note: Opting out of analytics may limit our ability to improve the App and provide personalized experiences.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Hosting and infrastructure
  • Analytics and data analysis
  • Customer support
  • Email delivery
  • Payment processing (through Apple)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal requests from authorities
  • Court orders or subpoenas
  • Protection of our legal rights
  • Prevention of fraud or security threats
  • Compliance with legal obligations

5.3 Business Transfers

If Learnables is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes. Anonymized analytics data may be retained indefinitely.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to:

  • Access your personal information
  • Request a copy of your data
  • Export your reading history and progress

8.2 Correction and Update

You can:

  • Update your profile information in the App
  • Correct inaccurate data
  • Modify your preferences and settings

8.3 Deletion

You have the right to:

  • Delete your account at any time
  • Request deletion of your personal information
  • Withdraw consent for data processing

To delete your account, go to Settings > Account > Delete Account.

8.4 Object and Restrict

You may:

  • Object to certain data processing activities
  • Restrict how we use your information
  • Opt out of marketing communications
  • Disable analytics tracking

8.5 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

  • Right to be forgotten
  • Right to data portability
  • Right to object to automated decision-making
  • Right to lodge a complaint with a supervisory authority

8.6 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.

9. Children's Privacy

Our App is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will delete such information from our systems.

Users between 13 and 18 should have parental or guardian consent before using the App.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links and Services

Our App may contain links to third-party websites or integrate with third-party services (such as Facebook and Google for authentication).

We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

12. Push Notifications

We may send you push notifications for:

You can control push notifications through:

Disabling notifications will not affect your ability to use the App.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by:

Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Support: [email protected]
Website: www.learnables.co

For GDPR-related inquiries, please include "GDPR Request" in your subject line.
For CCPA-related inquiries, please include "CCPA Request" in your subject line.

15. Your Consent

By using Learnables, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.

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Your privacy matters to us

We are committed to protecting your personal information and being transparent about our data practices.